When to call AllStar
The safe type and model help determine whether the requested service is available. Share its brand, model and any message on the display. Avoid repeated code guesses or forcing the handle.
- Forgotten combination
- Lost safe key
- Keypad problems
What should I prepare?
Have your exact address and a description of the problem ready. If safe, take a photo of the lock or mechanism. Avoid forcing it, as this can cause more damage.
A few things you might be wondering
How much will it cost?
The price depends on the lock, the problem, replacement parts and the time of the visit. Confirm the full quote before work begins.
How quickly can you arrive?
Arrival depends on your address, traffic and current availability. Call for an estimate for your location.
Can you open the door without damage?
That depends on the lock and door. We discuss the least invasive suitable approach first and agree any necessary replacement work with you.
What information should I have ready?
Your address, a short description and, if possible, a photo of the lock. For a car or safe, have the make and model ready.
Do I need proof of ownership?
For opening services, prepare identification and evidence of ownership or authorised access. Tell us if your documents are locked inside.